Crisis Simulation

You can define the learning objectives of the crisis simulation yourself. These may include testing cross-functional collaboration within the crisis team, evaluating processes and strategies, or practicing crisis communication.

Crisis simulations are particularly useful for executives, crisis teams, and decision-makers who need to react quickly and confidently in critical situations. Organizations, government bodies, or companies with a formal crisis team benefit most, as training increases the efficiency of internal processes and improves collaboration.

Traditional crisis exercises are usually conducted as analog tabletop exercises, where participants gather in a room and respond to printed input (e.g. newspaper clippings). Outcomes are reviewed by the exercise moderators. In our immersive crisis simulation, participants train in a virtual environment. They encounter realistic digital media channels, such as social media or news platforms, and receive input directly in the software. Participant reactions — such as social media responses — are simulated in real time to give immediate feedback on their performance.

You can freely determine the number of participants — from small teams of 3 people to large groups with 20+ participants. The simulation is designed to train the crisis competence of your team or entire organization.

A crisis simulation typically lasts between four and six hours. We can shorten or extend the time frame as needed.

We recommend planning at least four weeks from the initial kick-off meeting to the actual simulation day.

Yes! In our virtual training environment, you can train any scenario. If you already have a specific case in mind, our experts will tailor the scenario to match your needs.

Absolutely — we’re happy to walk you through the software during a demo session. Contact us to schedule your appointment.

If you’re unsure which simulation format fits your needs, feel free to contact us. We’ll work with you to find the best solution based on your objectives.

It begins with a custom preparation phase, during which the crisis scenario is tailored to your specific requirements. During the simulation, your crisis team will face realistic challenges to test decision-making and communication processes. The simulation can be conducted on-site or remotely and is guided by experienced crisis management experts.

Crisis team exercises help organizations improve their crisis response capabilities. Regular simulations enhance internal collaboration and strengthen communication and strategy workflows — ensuring your team stays ready to act. Without structured training, poor decisions and miscommunication can significantly worsen the impact of a real crisis.

While traditional exercises focus on general processes or emergency procedures, simulations emphasize decision-making and coordination within the crisis team. Key areas include communication strategies, making decisions under pressure, and dealing with incomplete information.

Our simulations are highly customizable and can cover a wide range of realistic crisis scenarios, such as:

• Cyberattacks (e.g. IT failures, ransomware)
• Social media crises & PR backlash (e.g. miscommunication, viral outrage)
• Supply chain disruptions or production outages
• Natural disasters or Black Swan events
• Crisis communication with media, authorities, or the public

Each simulation is tailored to your industry, company structure, and specific challenges.

Yes, we offer both on-site and remote simulations. Thanks to our advanced simulation technology, realistic scenarios can also be conducted entirely within our virtual training environment — enabling distributed teams to train together from any location.

To maintain preparedness, we recommend conducting at least one to two simulations per year. Regular training ensures that new employees are onboarded effectively and that existing processes are continuously improved.