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Crisis Simulation

A crisis simulation empowers your team to manage crises with confidence and minimize negative impact. Ensure true readiness through experience by walking through real-life scenarios before they happen. Interactive, risk-free, and expertly guided.

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    Train with Us to Tackle the Complex Challenges of a Crisis

    Crises are managed by people — not by handbooks. That’s why our approach puts your team’s capability at the center. We work with your team to run realistic crisis scenarios, identify vulnerabilities, and uncover opportunities for improvement.

    By engaging with demanding simulations, participants gain valuable experience and actively reflect on their role in crisis management.

    A guided crisis simulation using our InfoRange® software does not require a software license and can be booked as a standalone service.

    Master Crises Virtually — Before They Become Reality

    Tailored Scenarios

    Based on your specific requirements and objectives.

    Real Role-Players

    Simulating journalists, authorities, and more putting participants under realistic pressure.

    Diverse Training Objectives

    From testing and improving existing crisis management processes, to training your crisis team, or meeting certification requirements.

    On-Site or Remote

    Train for the unexpected — together with your team and our experts.

    Detailed Training Report

    Identify gaps and weaknesses to optimize your crisis management approach.

    What Does a Crisis Exercise Look Like?

    Crises often strike without warning and that’s what makes them so dangerous. Many scenarios are difficult or even impossible to predict, and the range of challenges is limited only by your imagination. As part of our full-service crisis simulation, we design the exact scenario you want to train for.

    Here are some of the most important and in-demand crisis simulations:

    The Cyberattack

    You’re under attack: A hacker group has gained access to your customer data and threatens to sell it on the dark web. To increase pressure, they announce their intentions on social media. Are you prepared to handle the situation?

    The Black Swan Crisis

    Whether it’s a terrorist attack or a financial collapse — Black Swan events strike without warning and have severe consequences. Learn how to respond effectively and build resilience against the truly unexpected.

    The Social Media Crisis

    Whether it’s a viral post or a public backlash — social media crises escalate quickly and put your organization under pressure. Learn how to communicate with confidence and maintain control when the spotlight turns critical.

    Excellent Feedback

    “We are very happy to have PREVENCY as a highly professional service provider on our team. Our requirements for the software were also fully met.”


    Anastassiya Popenya
    Project Manager Crisis Communication
    Deutsche Telekom

    “The prepared scenario was so realistically designed that you almost forgot you were in a simulation.”


    Julia Ihmels
    Head of Communications
    Gemeinnützige Hertie-Stiftung

    “The guided crisis simulation with PREVENCY was an intense and highly realistic experience. It not only challenged us strategically but also provided valuable insights that will sustainably strengthen our crisis communication.”


    Anja Heckendorf
    Head of Corporate Communications
    Herrenknecht AG

    “Everyone was thrilled with the training and the tips they received from PREVENCY. And everyone said that the training helped them and gave them confidence.”


    Jessica Webel
    Corporate Communications
    InfraServ Wiesbaden

      FAQ

      What can be trained during a crisis simulation?

      You can define the learning objectives of the crisis simulation yourself. These may include testing cross-functional collaboration within the crisis team, evaluating processes and strategies, or practicing crisis communication.

      Who is a crisis simulation suitable for?

      Crisis simulations are particularly useful for executives, crisis teams, and decision-makers who need to react quickly and confidently in critical situations. Organizations, government bodies, or companies with a formal crisis team benefit most, as training increases the efficiency of internal processes and improves collaboration.

      How does a crisis simulation differ from a classic crisis exercise?

      Traditional crisis exercises are usually conducted as analog tabletop exercises, where participants gather in a room and respond to printed input (e.g. newspaper clippings). Outcomes are reviewed by the exercise moderators. In our immersive crisis simulation, participants train in a virtual environment. They encounter realistic digital media channels, such as social media or news platforms, and receive input directly in the software. Participant reactions — such as social media responses — are simulated in real time to give immediate feedback on their performance.

      How many participants can take part in a crisis simulation?

      You can freely determine the number of participants — from small teams of 3 people to large groups with 20+ participants. The simulation is designed to train the crisis competence of your team or entire organization.

      How long does a crisis simulation take?

      A crisis simulation typically lasts between four and six hours. We can shorten or extend the time frame as needed.

      How much lead time is required to organize a simulation?

      We recommend planning at least four weeks from the initial kick-off meeting to the actual simulation day.

      I already have a specific crisis scenario in mind — can that be simulated?

      Yes! In our virtual training environment, you can train any scenario. If you already have a specific case in mind, our experts will tailor the scenario to match your needs.

      Is it possible to preview the virtual training environment in advance?

      Absolutely — we’re happy to walk you through the software during a demo session. Contact us to schedule your appointment.

      I’m not sure if a crisis simulation is the right format for me.

      If you’re unsure which simulation format fits your needs, feel free to contact us. We’ll work with you to find the best solution based on your objectives.

      What does a crisis team simulation look like?

      It begins with a custom preparation phase, during which the crisis scenario is tailored to your specific requirements. During the simulation, your crisis team will face realistic challenges to test decision-making and communication processes. The simulation can be conducted on-site or remotely and is guided by experienced crisis management experts.

      Why is a crisis simulation important for companies?

      Crisis team exercises help organizations improve their crisis response capabilities. Regular simulations enhance internal collaboration and strengthen communication and strategy workflows — ensuring your team stays ready to act. Without structured training, poor decisions and miscommunication can significantly worsen the impact of a real crisis.

      How does a crisis simulation differ from a classic crisis exercise?

      While traditional exercises focus on general processes or emergency procedures, simulations emphasize decision-making and coordination within the crisis team. Key areas include communication strategies, making decisions under pressure, and dealing with incomplete information.

      What kinds of scenarios can be simulated in a crisis team exercise?

      Our simulations are highly customizable and can cover a wide range of realistic crisis scenarios, such as:

      • Cyberattacks (e.g. IT failures, ransomware)
      • Social media crises & PR backlash (e.g. miscommunication, viral outrage)
      • Supply chain disruptions or production outages
      • Natural disasters or Black Swan events
      • Crisis communication with media, authorities, or the public

      Each simulation is tailored to your industry, company structure, and specific challenges.

      Can a simulation be run remotely?

      Yes, we offer both on-site and remote simulations. Thanks to our advanced simulation technology, realistic scenarios can also be conducted entirely within our virtual training environment — enabling distributed teams to train together from any location.

      How often should a crisis simulation be conducted?

      To maintain preparedness, we recommend conducting at least one to two simulations per year. Regular training ensures that new employees are onboarded effectively and that existing processes are continuously improved.